Patient reminders that actually deliver

DashQuill's automated reminders automatically sync with your EHR's schedule and send reminders to patients via text message.

Hero Visual
38%
Reduction in no-shows
100%
Automated sending
24/7
Uptime in reminder delivery
50K+
Patient reminders sent

Reduce No-Shows and Save Time

Reduce No-Shows

Healthcare studies have shown that no-show rates are reduced by around 38% when using SMS appointment reminders. Reduce lost revenue and take control of your schedule.

Customize Your Message

DashQuill allows you to customize your reminder message to your practice's needs. Whether you have speical pre-appointment instructions, or just want to remind patients of their appointment, we have you covered.

Automations that Work

Stop wasting valueable time on manually crafting and sending reminder messages. DashQuill's automated reminders automatically sync with your EHR's schedule and send reminders to patients via text message.

Automatic Reminder Syncing

DashQuill's automated reminders automatically sync with your EHR's schedule and send reminders to patients via text message.

  • Automatically sync with your EHR's schedule
  • Send reminders to patients via text message
  • Send reminders at different intervals (1 day, 2 days, 1 week, etc.)
Feature
Feature

Flexible and Customizable

DashQuill's automated reminders are flexible and customizable to your practice's needs.

  • Customize your reminder message with special instructions
  • Choose a reminder schedule that works for your practice
  • Send texts from your office phone number, or a new one in your area code

Reliable and Accurate

DashQuill's automated reminders are reliable and accurate. We have a 99.9% uptime in reminder delivery.

  • Deliver reminders to patients' phones, where they will actually see them
  • Have confidence that your reminders will be delivered
  • Know that your reminders are being sent at the right time
Feature

Frequency Asked Questions

How does the reminders service work?

DashQuill connects directly to your EHR and automatically reads your appointment schedule. We then send SMS reminders to each patient's phone number on file—typically 1 week, 1 day, and 2 hours before their appointment.

Can we customize the timing or content of reminder messages?

Yes. You can fully customize the timing, content, and number of reminder messages sent. It's easy to edit your reminders anytime from within your DashQuill settings.

What happens if a patient replies to a reminder?

If you're using DashQuill Messaging, replies will appear in your unified patient inbox—so you can respond, reschedule, or follow up instantly. This helps you avoid missed messages and fill empty time slots more effectively.

Are SMS reminders HIPAA-compliant?

Yes. While SMS isn't typically HIPAA-compliant, our reminder messages do not include any protected health information (PHI), making them safe to send while keeping patients informed and engaged.

Can you support reminders for multiple locations or providers?

Yes. If your practice has multiple locations, providers, or business names, we'll help you configure reminders that include accurate and relevant details for each—so patients always get the right message.

Can patients confirm or cancel their appointments?

Yes, if you're using DashQuill Messaging. When a patient replies to a reminder, their response will appear in your patient conversation thread—allowing your team to follow up quickly and efficiently.

What if a reminder message fails to send?

Our delivery success rate is over 95%. If a message fails, our system will retry at the next scheduled reminder interval to ensure maximum delivery reliability.

Is there a setup process?

Yes. Our team will work with you to integrate your EHR schedule and ensure reminders are configured correctly for your workflow. It's fast, seamless, and fully supported.

Save Time and Reduce No-Shows

Join hundreds of practices already using DashQuill to streamline their operations, grow their practice, and reduce no-shows with automated patient reminders.

Schedule a demo